Effective Date: 01.01.24
1. Information We Collect
We collect personal information from you when you provide it to us through the use of loaft.ca or by interacting with our customer service. This may include:
- Account details including provided name, email address, mailing address, and phone number.
- Billing and order details including payment provider associated information.
- Analytical data such as browsing behavior, IP address, and device information.
2. Use of Personal Information
We use the personal information collected from you for the following purposes:
- To process and fulfill your orders and requests.
- To communicate with you regarding your orders, inquiries, or requests.
- To personalize your shopping experience and provide tailored recommendations.
- To improve loaft.ca, products, and services.
- To analyze customer eligibility for special offers or discounts.
3. Sharing of Personal Information
We may share your personal information with third-party payment service providers. We do not otherwise transfer your personal information to outside parties for any advertising or marketing purposes.
4. Your Rights
You have the right to request access to or deletion of your personal information held by us. To do so, please contact us at admin@loaft.ca. Please note that we may need to retain certain information for legal or administrative purposes.
5. Cookies & Analytics
Our login forms use cookies to save your login information and preferences. Login sessions last for two days by default, depending on your settings the authentication can persist for two weeks. If you log out of your account, the login cookies will be removed.
We use analytic technologies which may include the use of cookies, to gather information containing your usage of loaft.ca to better understand market trends and help us improve our services.
6. Data Security
Personal information is encrypted both in transit and at rest using secure encryption protocols to prevent unauthorized interception or access. Your personal data is stored on secure servers located in Toronto, Canada.
7. Contact Us
If you have any questions or concerns about our privacy practices or this Privacy Policy, please contact us at admin@loaft.ca.
8. Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on this page. If an active account is held with us we will email you about any changes.